# ChatNGO Support

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At ChatNGO, we are committed to ensuring you have the resources and assistance you need to make the most out of the platform. Our support options are designed to help you troubleshoot issues, answer questions, and guide you through various features of the workspace

**Available Support Channels**

1. **Office Hours**:
   * Join our weekly office hours where you can ask questions, receive guidance, and get insights into the best ways to utilize ChatNGO for your organization. Check the [**Office Hours**](https://chat.ngo/office-hours/) page for the schedule and details on how to join.
2. **AI Search**:
   * Quickly find answers to your questions using our AI-powered search tool. Simply enter your query in the top right 'Ask or Search' bar, and the system will provide instant suggestions and articles from our knowledge base and documentation.
3. **Contact Information**:
   * If you need direct support from our team, you can always reach out via our [**Contact Information**](https://chat.ngo/contact/) page. Here, you wiill find details on how to get in touch with us for more in-depth support.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chat.ngo/support/chatngo-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.