ChatNGO Docs
  • Welcome
  • Getting Started
    • ChatNGO Overview
    • ChatNGO Costs
    • Accessing ChatNGO
    • Team-GPT
  • Workspaces
    • Workspace Overview
    • Workspace Switching
    • Workspace Settings
      • General
      • Members
      • Roles & Permissions
      • Models & Credentials
      • Custom Instructions
    • Folders
      • Organizing & Adding Folders
      • Renaming, Moving, and Deleting
      • Folder Permissions
  • API
    • What is an API Key?
    • How to Create API Keys
    • How to Add API Keys
  • Chat
    • Chat Overview
    • Chat Navigation
      • Team vs Private
      • Shared Chats
      • Recent Chats
      • Starred Chats
      • Archived Chats
      • Images
    • Chatting with ChatNGO
      • Starting a New Chat
      • Selecting a Language Model
      • Choosing the Right Model
      • Attaching Images & Files
      • Prompt Library
      • Custom Instructions
      • Generating Images
  • Profile
    • Profile Overview
    • Theme
    • Profile Settings
    • Change Password
  • Reporting
    • Reporting Overview
    • Reports
  • Support
    • ChatNGO Support
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  1. Support

ChatNGO Support

PreviousReports

Last updated 7 months ago

At ChatNGO, we are committed to ensuring you have the resources and assistance you need to make the most out of the platform. Our support options are designed to help you troubleshoot issues, answer questions, and guide you through various features of the workspace

Available Support Channels

  1. Office Hours:

    • Join our weekly office hours where you can ask questions, receive guidance, and get insights into the best ways to utilize ChatNGO for your organization. Check the page for the schedule and details on how to join.

  2. AI Search:

    • Quickly find answers to your questions using our AI-powered search tool. Simply enter your query in the top right 'Ask or Search' bar, and the system will provide instant suggestions and articles from our knowledge base and documentation.

  3. Contact Information:

    • If you need direct support from our team, you can always reach out via our page. Here, you wiill find details on how to get in touch with us for more in-depth support.

Office Hours
Contact Information