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Team vs Private

PreviousChat NavigationNextShared Chats

Last updated 7 months ago

ChatNGO provides two main types of chats to facilitate collaboration and personal work: Team Chats and Private Chats.

Team Chats

  • Shared Visibility: When a Team Chat is created, it is automatically shared with the entire workspace by default. This means all members of the workspace can view and contribute to the conversation.

  • Collaboration: Team chats are designed for open communication within an organization or team. They are ideal for collaborative projects, brainstorming sessions, or when several members need to align on a task.

  • Adjustable Sharing: While Team Chats are shared with the full workspace by default, you can adjust sharing settings to limit access to specific users. We will cover this in the next section.

  • Transparency: Team chats ensure that everyone is on the same page, as conversations are open and accessible to all team members unless adjusted otherwise.

Private Chats

  • Personal Use: Private chats are for individual use, and only the user who started the chat can access the conversation. These chats are perfect for tasks like drafting personal notes, researching ideas, or conducting individual tasks that do not require input from others.

  • Privacy and Confidentiality: Since private chats are restricted to the user, they are ideal for working on sensitive information or brainstorming ideas before presenting them to a wider group.

Switching Between Team and Private Chats

  • Team to Private: You can move a Team Chat to a Private Chat if you no longer wish to share the conversation with the entire workspace. This can be useful for more confidential or individual work that does not require team input.

  • Private to Team: Likewise, you can turn a Private Chat into a Team Chat at any time, making it visible and accessible to the full workspace or selected members. This allows flexibility in how you manage your conversations.

When to Use Each

  • Use Team Chats when working on projects that require collaboration, feedback, or shared input from your colleagues or team.

  • Use Private Chats for solo tasks or when you are handling information that does not need to be shared with others in your workspace.