ChatNGO Docs
  • Welcome
  • Getting Started
    • ChatNGO Overview
    • ChatNGO Costs
    • Accessing ChatNGO
    • Team-GPT
  • Workspaces
    • Workspace Overview
    • Workspace Switching
    • Workspace Settings
      • General
      • Members
      • Roles & Permissions
      • Models & Credentials
      • Custom Instructions
    • Folders
      • Organizing & Adding Folders
      • Renaming, Moving, and Deleting
      • Folder Permissions
  • API
    • What is an API Key?
    • How to Create API Keys
    • How to Add API Keys
  • Chat
    • Chat Overview
    • Chat Navigation
      • Team vs Private
      • Shared Chats
      • Recent Chats
      • Starred Chats
      • Archived Chats
      • Images
    • Chatting with ChatNGO
      • Starting a New Chat
      • Selecting a Language Model
      • Choosing the Right Model
      • Attaching Images & Files
      • Prompt Library
      • Custom Instructions
      • Generating Images
  • Profile
    • Profile Overview
    • Theme
    • Profile Settings
    • Change Password
  • Reporting
    • Reporting Overview
    • Reports
  • Support
    • ChatNGO Support
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  • How to Access Reports
  • Key Metrics on the Reports Page
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  1. Reporting

Reports

PreviousReporting OverviewNextChatNGO Support

Last updated 7 months ago

How to Access Reports

Reports can be accessed in two ways:

  1. From the Workspace Menu:

    • Click on your workspace name in the top navigation bar.

    • Select Reports from the dropdown menu.

  2. From the Side Menu:

    • Click the More icon in the left-hand menu (represented by three dots).

    • Select Reports from the options.

Key Metrics on the Reports Page

Once you have accessed the Reports page, you will see the following metrics:

  1. Total Number of Messages: This metric shows the total count of all messages sent within your workspace. It gives you an overview of the communication activity in your workspace.

  2. Total Number of Chats: This section displays the total number of active chats, providing insight into how much collaboration is happening across your teams and projects.

  3. Active Users: A bar graph illustrates the number of unique active users over time. This is a useful tool for tracking engagement and seeing when users are most active.

  4. User Engagement: In this table, you can see each user listed by name, along with their number of chats and messages. This helps assess the level of contribution from each member of your team.

Active users are those who have sent at least 1 message in the selected time range.

This basic reporting setup is designed to give you a quick glance at user activity and engagement in your workspace, with more detailed and advanced reports coming soon.